Corporate Principles

The following key quotes define our corporate principles, and that which our employees work and live by:

 

• Integrity: “The highest courage is to dare to be yourself in the face of adversity. Choosing right over wrong, ethics over convenience, and truth over popularity…these are the choices that measure your life. Travel the path of integrity without looking back, for there is never a wrong time to do the right thing.”

• Customer Relationships: “If we don’t take care of the customer…somebody else will.”

• Trust: “Trust takes a lifetime to earn and only a minute to break.”

• Service: “Service is the lifeblood of any organization. Everything flows from it and is nourished by it.  Customer service is not a department…it’s an attitude.”

• Leadership: “A true leader has the confidence to stand alone, the courage to make tough decisions, and the compassion to listen to the needs of others. He does not set out to be a leader, but becomes one by the quality of his actions and the integrity of his intent.”

• Communication: “Communication is the basis of all relationships; whether personal or professional, you just can’t do without effective communication. In order to build a good relationship with customers, employees or peers you must use effective communication.”

• Attitude: “Our lives are not determined by what happens to us, but by how we react to what happens; not by what life brings us, but by the attitude we bring to life. A positive attitude causes a chain reaction of positive thoughts, events and outcomes. It is a catalyst…a spark that creates extraordinary results.”

• Teamwork: “Teamwork is the ability to work together toward a common vision. The ability to direct individual accomplishment toward organizational objectives. It is the fuel that allows common people to attain uncommon results.”

• Excellence: “Excellence is never an accident; it is the result of high intention, sincere effort, intelligent direction, skillful execution and the vision to see obstacles as opportunities.”